2 Replies Latest reply on Jan 13, 2015 8:53 AM by Kenny Elkington

    Stop Marketo Triggers From Firing When Records Are Merged

      We are working on a tedious de-duping project and I noticed that when records are merged, it's causing some of the Marketo Triggers to fire. 

      For example, we have one trigger that is if Lead is Added to SFDC Campaign, change a customer date field called Last Campaign Response Date to (today's date). When duplicate records are merged, the surviving record is "added" to the SFDC Campaign, causing the trigger to fire and the custom date field to change, even though it retains the original campaign response date. 

      Is there any way to configure this trigger to not fire for records that have just been merged?