Is there a way to import Last Interesting Moment Desc and Date?

Anonymous
Not applicable

Is there a way to import Last Interesting Moment Desc and Date?

These fields are system blocked, so even if I try to import these fields they get ignored. I can always create a list and manually update the field, but this would be cumbersome.
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5 REPLIES 5
Josh_Hill13
Level 10 - Champion Alumni

Re: Is there a way to import Last Interesting Moment Desc and Date?

Well, not sure why you would do this because the IMs you setup would run this field.

Are you switching instances or something?
Anonymous
Not applicable

Re: Is there a way to import Last Interesting Moment Desc and Date?

Trying to put a previous touchpoint into the IM that was captured elsewhere. Moving forward the info will be captured, but there is a currently a gap.
Josh_Hill13
Level 10 - Champion Alumni

Re: Is there a way to import Last Interesting Moment Desc and Date?

You may be able to import with a csv or ask Support to help.

Another option is to create a custom field "Interesting Moment Update", drop the data in there, and then trigger an IM based on that field by using the token {{lead.Interesting Moment Update}}
Jep_Castelein2
Level 10

Re: Is there a way to import Last Interesting Moment Desc and Date?

Yes, Josh's custom field solution will work. The date of the IM will be the date of the upload though (nothing you can do about that). 
Jep_Castelein2
Level 10

Re: Is there a way to import Last Interesting Moment Desc and Date?

Just another thought: if the Interesting Moment is the same for everyone there is no need to upload the actual IM text. Simply upload the Leads to a list, then select everyone on the list, then select "Lead Actions > Marketing > Interesting Moment" and type in your IM text.