6 Replies Latest reply on Jan 19, 2015 1:41 PM by Kenny Elkington

    Discrepancy between email performance report and smart lists

      Hello,

      I've come across an odd discrepancy in our newsletter performance reports.

      The "EMail performance Report" has 28 "Leads that have Opened the Issue 1 email at least once" -- but when we build a smart list to examine the "Leads that have Opened Issue 1" the number is 25.

      Any ideas?