2 Replies Latest reply on Jan 6, 2015 8:26 AM by 9d286d6b9112d1223f9db15fda3fbae90cbf77fb

    Is it possible to filter audiences within engagement programs?

      Is it possible to filter out certain prospects to prevent them from receiving one email within an engagement program? For instance, I have a group of 10 emails that are running within an engagement program. I want to filter out one group of people (everyone who fills out a form in a specific way) in order to prevent them from receiving 1 of the 10 emails, but still ensure they get the other 9. Is the answer to this that I should create another engagement program for everyone I don't want to receive that specific email, or can I filter within engagement programs?

      Thanks,
       

      Steve