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I can only speak for SFDC systems, but I suspect there are similar issues. In SFDC, there are several kinds of fields that you see from the Marketo perspective:
- SFDC/Standard Marketo fields that link up automatically
- SFDC Custom Fields - your special fields that Marketo doesn't have a standard map for.
- Marketo Custom Fields - fields you create in Marketo, but are NOT in SFDC and do not sync to SFDC
When you say "Lead Info" I assume you are referring to the Marketo Lead Detail View. If you want to group fields together, you can go to Admin > MS > Custom Layout and place fields the way you want. Then, on the Lead Detail View in Marketo, you should see a list of fields in the order you prefer. It is not possible to otherwise customize the views there.
Thanks for your reply! When I say Lead Info, I mean the way fields are grouped into entitites within field management - i.e. the "folders" - I have Company Info, HIdden Fields, Lead Info, Microsoft Custom Fields, Microsoft Lead Field and Opportunity Info.
In our previous instance, we only had Lead, Company and Opportunity, but our old integration didn't work well so we saw ever fields under Lead or Company. So, I expect to see more and understand I can customize the views. I just want the fields to "live" in the right folder, if that makes sense? Or, since I can create custom views, does it not matter where they actually "live"? Seems tricky from a mapping perspective to have multiple entities (folders) for custom fields (i.e. some are in Lead Info, and some are in Microsoft Lead Field).