4 Replies Latest reply on Apr 23, 2015 9:53 AM by Sanford Whiteman

    Custom Unsubscribe Page/Form, how to get Marketo to recognize it?

    Jesse Burke (Production)

      Our Setup:

      • We have a HTML page on our site which we use for Unsubscribes.  It has a Marketo Form on it to handle the data.  The form allows users to opt out of various parts of our marketing materials, so not just a single global unsubscribe.  
      • Our emails which we send through Marketo have an unsubscribe link at the bottom which we added (not the special Marketo Unsubscribe Link).              

      How do I make Marketo recognize our existing link on our emails as the systems unsubscribe link?
      We do not want Marketo to put people on its global unsubscribe list, that is handled by our Marketo Form and other back end systems.  We want it to not track clicks, and we want it to otherwise by the system's official, unoffical unsubscribe form. 

      Thank you for your time and assistance,