4 Replies Latest reply on Nov 16, 2016 12:20 PM by 9bf8ca21d8055791dd000cfde59120ec2a3394e9

    Exporting Unsubscribes and the Durable Unsubscribe List?

      We will be using a 3rd party list vendor to send out prospect emails. We need to provide them with our list of unsubscribed leads.

      Is simply exporting the Unsubscribed System SmartList enough?

      According to this article on Durable Unsubscribe,  Marketo "has a master email status, which is separate from the unsubscribe flag visible on the lead detail record....When a new lead is created, we check it against the master email status table."   This sounds like the list should cover all historical and deleted leads.

      Should I be exporting the Durable Unsubscribe Master list instead?