3 Replies Latest reply on Apr 18, 2015 9:39 AM by Courtney Grimes

    Engagement Program Removal

      Hi all,

      I'm trying to set up an engagement program where when someone hits MQL, they are removed from the flow. I'm struggling to figure out the best way to remove them. I don't want to change the program status to Nuture>Not in Program, because I want to show that they are in Nuture>Engaged. I also don't want to Change Engagement Program Cadence to Paused, because I also do a lot of one-off email blasts, and would like to use "Not in Program" as a Smart List step in those. Any ideas? I'm stumped.