4 Replies Latest reply on Apr 16, 2015 12:25 PM by 02f35db339e5bab253cfde30603a822c5b0d4ca9

    What's the difference between lead score, urgency, and priority?

      What is the difference between lead score, urgency, prioritiy, relative score, and relative urgency? And how are these calculated? I cannot tell from the activity log how each of these scores is calculated. Sample screenshot below. 

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