4 Replies Latest reply on May 6, 2015 4:19 AM by c6c4a1c0222b6add27b1a402c4ff775215fdf346

    Clearing Stars and Flames in Sales Insight

      My organization's lead score is set to zero out at the beginning of each week. This is so we the sales team can reach out to leads based on the effectiveness of the marketing efforts happening each week. The lead score is successfully changing to '0', however, the stars and flames are not updating accordingly.

      The sales insight relative urgency and lead score is already set to 'dynamic' in the admin.

      Does anyone know how would I go about getting the stars and flames to update accordingly?

      Thank you!