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It can be used in either campaign...but it may have the issue you point out.
In your case, however, you should just use Round Robin = 1, 2, 3.....
Scott - confirmed - the issue here is exactly as you describe. While you can use random sample in a trigger, it does not make sense. There's only one record hitting the random sample each time, so as you have already figured out it will simply get assigned to the same sales rep.
Your scheduled campaign idea makes more sense.
Interesting that's the case. After posting this discussion, I found this Marketo resource article that contradicts this and makes it look like the Trigger Campaign will work. Think the article is wrong?
Josh, when you say I should just use Round Robin = 1, 2, 3, what exactly do you mean? Is this a built in Marketo technique I am not aware of?
My workaround will be to use the Salesforce technique where Salesforce has an Auto Number field increment and then a formula field to divide by the number of reps and return the remainder. Assign a remainder possibility to each rep. Not ideal, but possible.
Scott, I use random sample on incoming form fill leads to distro to our reseller teams. This trigger campaign has properly alternated over time to be equal and has never chosen just the first option.2 of 2 people found this helpful
I random sample into separate lists where from there I use another trigger campaign to assign to the rep from which list the lead is in.