How can you change an account login?

Anonymous
Not applicable

How can you change an account login?

We have two seats under an account and we'd like to switch one over to myself. I've changed over the email address and name, but the login is still the previous email address. Is this something an Admin would need to do? Will authorization for login from another device go to the email on file or the login email? Thanks!
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Anonymous
Not applicable

Re: How can you change an account login?

Hi Jordan, what do you mean you've "changed over" the email and name?  As far as the login info for Marketo itself, yes a Marketo administrator will have to update the info from the Users and Roles panel.  Should be able to update the email address the verification will go to from there.  That said, you may as well just deactivate those users since it's not like content or reports are tied to a specific user -- hope this helps though.
Josh_Hill13
Level 10 - Champion Alumni

Re: How can you change an account login?

If you have access to that account, you can modify your email by going to Name > My Account and change the email address.