1 Reply Latest reply on Feb 27, 2015 4:54 AM by Josh Hill

    Impact of Changing Program Success

    Mark Farnell
      We're looking to change the definitions of program success for webinars.  Currently "Registered" is deemed a success since they have filled in a form, however we're planning to tighten this so success only applies to Attended/Attended On-Demand.

      Changing the criteria is fine in Admin, but how do I back date all the programs to ensure only Attended/Attended On-Demand have success and success date tagged in each program?
        • Re: Impact of Changing Program Success
          Josh Hill
          Mark,

          If you modify the Channel Tag Status so that Registered is no longer success, it should automatically remove everyone from success.

          BUT, keep in mind that past webinars shouldn't have anyone in Registered anyway...they should be in Attended or No Show.

          You can also setup a batch campaign to look at members of Webinars and do things to those leads.