1 Reply Latest reply on Jan 11, 2013 9:34 AM by 7595

    Triggering Campaign Based on Clicking a Link

      I would like to trigger a new campaign based off a lead clicking a link in another email but am having trouble.

      I assume I would use the "Clicks Link" trigger in the Smart List because an email may contain more than one link. But the link I want to use is not in the drop down menu and if I put it in mannually it says I cannot activate the campaign with an error in the Smart List.

      I know the link has been clicked on because this email has been going out for a long time but if you pull up a lead and look at the activity, it will say - Email Delivered - Email Opened - Clicked Email - but it won't show the actual link that was clicked on in the email.

      Am I missing something here?  Is there a way to make this work?