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Engagement Program: Plain txt and Reporting

Question asked by af03dad167e46eb4803ce730cc12610c4dc6019f on Nov 11, 2013
Latest reply on Dec 26, 2013 by 82e28584f9b19fa1960d5a44f8f1478858fe3209
Hi all,

two questions on the Engagement Program:
  1.           Am I right, that no engagement score can be calculated if I send the email as plain txt?
  2.           I have emails in my Engagement program that are not local to it, i.e. live in different programs. I wanted to set up an email performance report for this engagement program, but no emails are found in it. I understand that, but is there a way to workaround that?

Thanks,
Michael

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