1 Reply Latest reply on Dec 26, 2013 3:24 PM by 82e28584f9b19fa1960d5a44f8f1478858fe3209

    Engagement Program: Plain txt and Reporting

      Hi all,

      two questions on the Engagement Program:
      1.           Am I right, that no engagement score can be calculated if I send the email as plain txt?
      2.           I have emails in my Engagement program that are not local to it, i.e. live in different programs. I wanted to set up an email performance report for this engagement program, but no emails are found in it. I understand that, but is there a way to workaround that?

      Thanks,
      Michael