We are setting up trigger campaigns for when an account representative sends an email through the marketo plug-in, in outlook. Any idea why or what the purpose is when we insert the account representatives SalesForce ID does Marketo add in extra characters at the end?
It is usally only a few and If I take the id which has the added characters at the end and put it back into salesforce to make sure it is the representative that I want, it always is.
If i delete the added characters would this hinder the campaign from firing the flow action? (our new trigger campaigns are currently not firing the way they should I am wondering if the added characters serve a purpose)