1 Reply Latest reply on May 3, 2013 8:56 AM by 600627fc64a6d68ee5543f5908014825c5b88e31

    Sales insight trigger campaigns

           We are setting up trigger campaigns for when an account representative sends an email through the marketo plug-in, in outlook.  Any idea why or what the purpose is when we insert the account representatives SalesForce ID does Marketo add in extra characters at the end?

           It is usally only a few and If I take the id which has the added characters at the end and put it back into salesforce to make sure it is the representative that I want, it always is.

            If i delete the added characters would this hinder the campaign from firing the flow action?  (our new trigger campaigns are currently not firing the way they should I am wondering if the added characters serve a purpose)  
           Any help would be appreciated.