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How to measure the score progression of a set of leads

Question asked by Cecile Maindron on Apr 23, 2013
Latest reply on Apr 23, 2013 by Cecile Maindron

     Hi,

     First of all we don't have the RCA feature (or anything alike) and we don't use SFDC.

     I have a identied set of leads (for instance leads that have downloads our product A during the month of March) and I would like to check how their average scoring is evolving over them. How would you do that?
     - create a static list that includes all those leads
     - export the list and calculate via excel the average score on day 1
     - export the list and calculate via excel the average score on day 30
     - export the list and calculate via excel the average score on day 60
     - export the list and calculate via excel the average score on day 90
     ?
     What if I miss a day? Can I get afterwards what was the score in past?
     Is there also a way to see which leads have been touched by a campaign? how many times?

     thanks

     Cécile

      

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