5 Replies Latest reply on Jun 5, 2013 1:59 AM by 8442

    Importing leads in non-Western fonts Japanese, Chinese etc.

      We received a few lead lists from our partner in Japan. It's an Excel file with all Japanese fonts. When I convert it into .CSV, everything is lost (Japanese fonts are converted into a bunch of underscores). Has anyone ever imported leads listed in Japanese (or Chinese or Korean) fonts in Marketo before? Any work around that you can think of? My view is that it will create several complications in Salesforce as well but I would like to know if someone has already tried this before.

      Thanks,
      Franco