2 Replies Latest reply on Oct 3, 2013 12:09 PM by 11337

    Automatic Deletion of Non-Responding Leads Within a Campaign

      Hi,
      I am doing a last-chance mailer to an old list to encourage them to opt-in to a newsletter. I've set up a campaign that waits 3 weeks after the mailer goes out, then if my newsletter opt-in field is still false, I want to delete the lead completely from Marketo. However, the 'Remove from CRM' option is greyed out in my campaign - I can't change it to true. We don't have SFDC (don't go there!) so would that be why this is greyed? This is the nearest choice I can see to a 'Delete from Marketo' field.  Appreciate any ideas! Many thanks, Alison

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