AnsweredAssumed Answered

Is it possible to see which email clients our customers are using?

Question asked by 22939 on Oct 10, 2013
Latest reply on Oct 11, 2013 by 22939
Our old email system was able to tell us which email clients (Outlook 2010, Outlook 2007, Gmail, Yahoo!, etc.) our customers are using as well as the kinds of mobile devices they use (iOS, Android, etc.). 

This information was really helpful, not just for designing emails that are compatible with different systems, but as a research tool for us to learn more about our customers and the kinds of technology that they are using. This information is useful when designing new products.   

Is it possible for Marketo to provide that kind of reporting? If not, I think it would be a great feature for Marketo to add in a future release. 

Please let me know your thoughts, and if you know of a way to capture that data through Marketo. Thanks.