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Engagement score takes 72 hours to calculate after the cast is run. Be sure to check the next morning once you have crossed this number of hours.
I just look at the dashboards, and get the reports from the content programs that were used by the engagement programs. However I also have an email performance report in the engagement program. This will show you all the email statistics, but limted to the engagement program only.
I think my question fits in here:
Is there a way to add landing page reporting aka conversion to an email metrics report? Or to narrow down landing page reporting/conversing for an Engagement Program?
I use the progression statusses for measuring conversion (=success). e.g. form fill. I do this by using custom tags (set in admin).
Hmm, I guess I don't understand. I have a success status defined in my program, but how could I add that to my Engagement Stream Performance report?
I'm having the same trouble Michael. I'd like to be able to compare Stream A vs. Stream B, in terms of which stream delivered more leads to the my defined Success metric.
I have a trigger in the Engagement Program, that triggers when one of the used programs reaches success. You could also create a trigger with "clicked email" and list all the emails in the streams, as trigger for engagement success.
I do have have Progression status set up to trigger on success (in our case, being sent to sales). However, if I have 10+ streams in an Engagement Program, how can I pull a single report that shows each stream and how many leads reached success?
I have created a custom field called "Engagement Program Name". I push the name there when a lead enters the program. You could create a field called "Engagement Stream". And populate that as well when a lead enters a stream with the stream name.
You could now create a leads report in the Engagement Program and group by Engagement Stream. If you also create a smartlist in lead database with all that reached engagement success, you can add that as custom column.
The result would be:
Stream 1 20 8
Stream 2 15 5
Stream 3 45 12
Total 80 25