2 Replies Latest reply on Nov 5, 2013 6:38 PM by fd65f659f9872c79124bfd587c2ea3bdc1af06d6

    Can i create a campaing to not have opens in sent folder counted as opens

    Trish Voskovitch
      hi there
      my sales people often go to their sent folders and open emails they have previoulsy sent to prospects  to cut and paste copy into another email - unfortunately this triggers that the email was opened.

      any way to create a campaign to stop this from happening? at this point the opened stat neans nothing as it happens so often.