AnsweredAssumed Answered

Invitation Emails are Being Forwarded and Lead Records are Being Updated

Question asked by John Kerscher on Oct 24, 2013
Latest reply on Oct 28, 2013 by Alok Ramsisaria
I am frequently sending invitiations to register for events, webinars, and tradeshows, and the email contains a link to a landing page to confirm name, company, and email address. Recipients often forward these emails via their Outlook/Email program rather than the Forward to a Friend process. Since the email containing the link contains data on the original recipient, how can I prevent lead records from being updated with the info entered by their "friend" they forwarded it to?

Should I build a separate landing page/form, disable pre-fill, and then include a non-trackable link in the email for others to click on?

Thank you very much for your suggestions and help!