2 Replies Latest reply on Oct 18, 2013 8:37 AM by 38637

    List of operational emails

      I'm looking to put together a definitive list of operation emails for our internal manual, and I was hoping you guys could help to ensure I haven't missed any?

      Company news emails (example: a non-marketing email letting existing customers know the team have recently participated in a charity event)

      Accounts emails (example: an email with an invoice attached for an existing customer)

      Update emails (
      example: an email detailing a change of address or new telephone number)

      Would it also be fair to say that operational emails are only sent to existing clients?