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List of operational emails

Question asked by 38637 on Oct 18, 2013
Latest reply on Oct 18, 2013 by 38637
I'm looking to put together a definitive list of operation emails for our internal manual, and I was hoping you guys could help to ensure I haven't missed any?

Company news emails (example: a non-marketing email letting existing customers know the team have recently participated in a charity event)

Accounts emails (example: an email with an invoice attached for an existing customer)

Update emails (
example: an email detailing a change of address or new telephone number)

Would it also be fair to say that operational emails are only sent to existing clients?