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Tracking Cookie in Email Link

Question asked by Jason Scott on Jan 9, 2014
Latest reply on Jul 31, 2014 by 2b42b059310113d274b8354a5b32439c8b879815
When I send an email and the recipient clicks on a link, the link includes that recipient’s cookie, correct?  So, if the machine they are currently on has a cookie it should be updated/replace with the cookie from the email?  If they are on a device without a cookie it should now have their cookie?

Here’s common scenario.

New lead named Tom fills out Marketo form on their desktop. -> Tom now has Marketo ‘cookie’ on their desktop machine. -> We send an Email to Tom -> Tom opens and clicks on link from email on his iPhone -> The link Tom clicks on include his ‘cookie’ info in the URL -> The URL is a Marketo landing page with a form -> The form is set up to prefill however, it does not prefill even though his phone just added his cookie.

Are my links not adding the correct cookie?  Do the cookies in links not function in this manner?

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