4 Replies Latest reply on Feb 22, 2013 1:10 AM by 600627fc64a6d68ee5543f5908014825c5b88e31

    SFDC Synch Intervals

      So what are they typical synch intervals you are seeing - or shall I say what should one expect? Is there a timing difference between updates and inserts? If the change originates in SFDC vs MKTO?
        • Re: SFDC Synch Intervals
          I've always wondered this myself!
          • Re: SFDC Synch Intervals
            Josh Hill
            I was told it was about 5 minutes. I've seen 5-10 in most cases.

            If you sync the other way and explicitly do this, it is instantaneous.
            • Re: SFDC Synch Intervals
              It really depends on how much data needs to be updated and how many api calls need to be made.  I really like this article :)
              • Re: SFDC Synch Intervals
                Hi Clinton,

                By default the sync interval in a Marketo is set to 5 minutes. This can be set to be greater than 5 minutes on request.

                Now this doesn't mean that Marketo will sync updates every 5 minutes, it means that there will be approximately a 5 minute wait after one sync cycle finishes and and the next sync cycle begins.

                Divya is right, the duration that an individual sync cycle will take depends on how many records for each object need to be updated/created. (That's also my favourite marketo community article!)

                Remember flow actions in smart campaigns are immidiate, so if you ever don't want to wait for the background sync for a specific lead or set of leads then you could always run an immidate flow action, just bear in mind that flow actions use 1 api call per lead record whereas the background sync is much more efficient and can handle 200 records with just one api call.

                Rgs,
                Cathal