1 Reply Latest reply on Feb 7, 2013 10:46 AM by 26458

    Duplicate Leads Not Showing up in "Possible Duplicates" List

      We are experiencing an issue with our leads database, where Marketo is not catching all of our duplicate leads and putting them in the "Possible Duplicates" list. These leads have the same values for the first and last name fields, but all of the other information differs for these leads. 

      Just a sidenote that one of these duplicates may be created by someone on our team directly into Marketo. Could this be why Marketo is not flagging these two leads as duplicates?

      Thanks in advance for any advice you can give me, 

      Andrea