8 Replies Latest reply on Feb 7, 2013 6:25 AM by 8442

    Transparency on Website for Cookie Usage

      Wondering if anyone has good examples of what they use on their website in order to notify their prospects of their use of cookies/tracking code? If anyone has a great example of how they use this within their website pages and/or emails they send, would you please share? thanks!
        • Re: Transparency on Website for Cookie Usage
          We reference a Privacy Policy on our website, which has info about cookies and tracking.  You can see the policy at http://www.conductor.com/about/privacy.


          • Re: Transparency on Website for Cookie Usage
            Try a UK site. It will alert you that they may collect cookies. Check out dailymirror

            example here: http://cl.ly/image/010734062s1x
            • Re: Transparency on Website for Cookie Usage
              British Telecom implements a very clever solution: http://www.bt.com/

              The dialog goes away after a certain amount of time, assuming user accepted the policy.
              Users can then manage their preferences.

              • Re: Transparency on Website for Cookie Usage
                Sherry Hale
                Is this required by law?
                • Re: Transparency on Website for Cookie Usage
                  Come to the Summit! I & Stefan & Autumn will be doing a talk about this specifically!

                  Plus search for "EU Data Privacy directive" in the community and you'll find a much longer thread on this topic.
                  • Re: Transparency on Website for Cookie Usage
                    Sherry, the answer to your question is yes. 

                    It is important to highlight it does not matter where the company and/or website is located.
                    The law applies to the jurisdiction where the recipient is located.

                    Please review the following article for details

                    https://community.marketo.com/MarketoArticle?id=kA050000000L6EL
                    • Re: Transparency on Website for Cookie Usage
                      Sherry Hale
                      Here is what we have.  It seems that sections 2 & 3 cover it but it's a lot less in depth than what I've read here...

                      Use of Data
                           Some of our site's registration forms require users to give us contact information. Your contact information may be used to confirm your registration, contact you if necessary and occasionally send you information about our company. You may choose to opt out of future mailings. Directions on how to opt out are provided in all email correspondence.

                           We do not sell to or share our customer names, addresses, or other information with third parties.

                           Registration/Contact information will not be used for any other purposes unless pursuant to legal process or law enforcement.

                      Cookies
                           EagleTM uses cookies to provide immediate access to our Online Support service. Using cookies, your browser can "remember" your user name and password so that you are logged in for instant access.

                      Non-Personally Identifiable Information
                           We may collect and aggregate non-personally identifiable information, such as which pages were visited, the type of browser you are using, and the domain name of your Internet service provider. We use the non-personally identifiable information we collect to improve our services.

                      Links
                           This site contains links to other sites. EagleTM is not responsible for the privacy practices or the content of such Web sites.

                      Security
                           This site has appropriate security measures in place to protect against unauthorized access, loss, misuse, and alteration of the information stored therein.

                      • Re: Transparency on Website for Cookie Usage
                        The "cookies" section is appropriate if users must acknowledge and confirm the acceptance of all terms and conditions, usually through a popup, checkbox or a yes/no dropdown list.

                        That would be an opt-in, complying with the legislation.