Help I'm stuck! I'm building an email alert system for our SDR team that must work immediately but only within business hours: M-F 8-6. Not end at a specific time M-F like the "Must End On" advanced feature for Wait step.
- Lead is MQL time stamped => lead is assigned and alert is sent immediately regardless of working hours (that's easy)
- If no activity has been logged or a lead status changed within 1 hour, reassign to another rep only during business hours