AnsweredAssumed Answered

New Lead or Contact created in SFDC delay in token population

Question asked by 47388 on Jan 23, 2014
Latest reply on Jan 24, 2014 by Edward Masson
Can I ask if anyone has come across this situation :

When a New lead or Contact is created in SFDC.  Sales people add them directly to a sales campaign.
We use this token in most campaigns. Currently we are seeing issues that the token is not populating in the campaign emails.

1. Is there a time delay we need to factor in when a new lead is created in SFDC
2. Or does this have got to do with the sync delays between Marketo & SFDC
.
3. What is the best practice

How can this be solve and any tips on testing this issue

thanks in advance.

Outcomes