6 Replies Latest reply on Jul 9, 2014 2:15 AM by 19263

    INVALID_CROSS_REFERENCE_KEY: invalid cross reference id\n

      Has anyone come up against this error when trying to merge records.

      We recently resynced with SalesForce causing a lot of duplicate records, when I went to merge I was given this error on every occasion.

           INVALID_CROSS_REFERENCE_KEY: invalid cross reference id\n

           If anyone knows how to resolves this please let me know.

           Cheers
           KC