3 Replies Latest reply on Dec 27, 2013 4:11 AM by 600627fc64a6d68ee5543f5908014825c5b88e31

    Unsubscribes not Syncing to Salesforce

    Jenn DiMaria
      Has anyone had any issues with the "Email Opt-Out" option in SFDC not updating when someone unsubscribes from a Marketo email?

      I've gone back through the past few campaigns we've launched, and none of the folks who unsubscribed as marked as email opt-outs in SFDC.  I checked the Admin settings and the fields are mapped; it just looks like it may not be syncing properly.

      Let me know if you have any insight.

      Thanks!