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Unsubscribes not Syncing to Salesforce

Question asked by Jenn DiMaria Champion on Dec 13, 2013
Latest reply on Dec 27, 2013 by 600627fc64a6d68ee5543f5908014825c5b88e31
Has anyone had any issues with the "Email Opt-Out" option in SFDC not updating when someone unsubscribes from a Marketo email?

I've gone back through the past few campaigns we've launched, and none of the folks who unsubscribed as marked as email opt-outs in SFDC.  I checked the Admin settings and the fields are mapped; it just looks like it may not be syncing properly.

Let me know if you have any insight.