When a lead fills out a form, I push to Salesforce with the following flow:
- If inferred Country equals United Kingdon (Example) then assign ownership to EMEA Queue.
The lead is created and synced to Salesforce, but no alert is sent by Salesforce to the Queue.
I am thinking because the lead is being assigned to a queue before reaching Salesforce, that Salesforce is not triggering an email to the queue members. And yes, the button send to queue members is checked.
I know I can do some work arounds to make this work, but I am trying to keep it simple and for the Salesforce piece to work as expected.
Anyon else have this issue with assignments to queue from Marketo?