7 Replies Latest reply on Jun 10, 2013 9:09 AM by 13157

    Set GotoWebinar Attendee/No Show back to Registered?

      We had a webinar scheduled for yesterday afternoon but had to cancel at the last minute because of presenter illness.  Since we canceled so late in the day, many people logged in to attend and now are showing up as attended and all who didn't login are shown as No Show.  We re-scheduled the webinar for later this month and i re-synched with GotoWebinar and it's showing the correct date now but those people are still showing up as attended/no show.  I would like to keep the webinar in this program, as we don't want to send out invites again, but i need to get those registrants back to the "Webinar>Registered" status.  Should i just run them through a batch in progression status "Registered" to do so?  Or what is the best option for this?