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Hi Nora, you can set a smart campaign that sends alerts based on gaining 3 stars (relative score) or 3 flames (urgency):
Trigger: Data Value Change -
Attribute - Relative Score
New value is 3
Flow: Send alert (create an email and add your email address to "to other emails")
Thank you Itay! this worked (I know I finally got around to testing it months down the track) :)
But are you sure the lead not will get en email?