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If known visitor, show custom HTML not working

Question asked by 6fbb190527133b8f6de483ec33926fbdb27af889 on Jan 29, 2015
Latest reply on Feb 29, 2016 by 15142a9527862a8049b3391154c47bd9d731620c
I tested the “If known visitor, show custom HTML” with a Forms 2.0 form on a Marketo landing page. But in my tests, it’s not working. If I visit the page with the tracking cookie of an existing Marketo lead set, I only see the prefilled form instead of the custom HTML snippet I defined in the form settings.

Anyone else had this issue? Did I miss any setting or something?