2 Replies Latest reply on Jun 16, 2013 11:43 PM by Nicole M

    Field Management/ UNsubscribe

      I am trying to create a dynamic unsubscribe page. We send out bi-weekly campaigns, Webinars, Newsletters, and New Product updates through marketo. Currently, when someone hits "Unsubscribe to any of the above, they are unsubscribing to all of them. Our customers have been complaining that they havent received our newsletter or product updates. In order to get around this we need to create an Unsubscribe page that give people the option to choose what they unsubscribe to. I know how to create a checkbox list in field manager, but i dont know how to sync these to the campaigns we send out so it recognizes that "this is a newsletter", "this is a campaign", so when they unsubscribe it blocks the appropriate email.
        • Re: Field Management/ UNsubscribe
          Josh Hill
          Hi Andrew,

          I've done this in several ways and recommend you take a look at this article to get a start:
          http://www.marketingrockstarguides.com/subscription-management-tips-for-marketo-454/

          There are similar articles here on the community if you look for Subscription Management or email reputation/deliverability.

          You can see my full step by step description in the guide also available on my site.
          • Re: Field Management/ UNsubscribe
            Nicole M
            You may also want to watch this recorded webinar: Don't let them unsubscribe

            http://community.marketo.com/MarketoArticle?id=kA050000000KyuKCAS