This content has been marked as final. Show 6 replies
Landing page serving should be pretty consistent (and consistently fast). I'd love to get a specific case (time, date, page name), to look into.
If you haven't already, support may also be able to dig and and see what is going on. Based on my stats, most pages are doing quite well, but there may have been a hiccup we ought to look into.
Over the past day Marketo itself (the software to build campaigns, emails, landing pages, reports, etc.) has been VERY slow. It takes a long time for pages to load and I've had to hit refresh frequently. Is there an issue?
Can you give me a specific case or two? Preferably with a time and your username? I can go take a look, but I'm not aware of anything abnormal happening yesterday or today. My email is email@example.com if you'd like to send it to me.
I too am experiencing significant slowness in Marketo (the marketo.com site itself). I'm trying to approve an email template for an email campaign and receive the following error when trying to approve it:
Error approving Safer Data — mktDbException [PropelException]; msg = Unable to execute DELETE statement. [wrapped: Could not execute update [Native Error: Lock wait timeout exceeded; try restarting transaction] [User Info: DELETE FROM asset_locale WHERE asset_locale.APP_COMP_ID=17341 AND asset_locale.APP_COMP_TYPE_ID=14]] [[SQLException] nativeError = Lock wait timeout exceeded; try restarting transaction]
I just tried approving this email, so the time would be 11:50am PDT. Marketo.com started to slow down yesterday, but has slowed down significantly in the past hour.
Thanks for your help!
We're seeing a recent issue specifically with approving emails which might be affecting you. If you haven't already, please reach out to support so they can get the details down and let engineering know.
Thanks Erik. I'll open up a ticket with Support. We are still experiencing slowness this morning.