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The refresh copies all data from production to a newly provisioned sandbox, assigning a new SFDC OrgID.That effeftively breaks the sync because the OrgID in Marketo no longer maches the SFDC sandbox.Normally that is done through a Support Case. What is the instance name? There are four:windriversandboxwindriversandbox2windriversandbox3windriversandbox4
You will need to enter the credentials for the refreshed sandbox at Admin - Salesforce once Marketo updates the OrgID.
Subscription Prefix windriversandbox4Is Sandbox? YesCurrent User firstname.lastname@example.org (replaced for privacy)Old OrgId suppressed for privacyNew OrgId suppressed for privacyInformational Messages From Request Processing
Result SUCCEEDED (Sub Enabled For OrgId Switch). Enter New Credentials ASAP (If Needed) Before OrgId Gets Auto Refreshed.
Thankyou so much for your help and Support