5 Replies Latest reply on Jul 30, 2013 11:53 PM by 13588

    Communication Limit within Customer Engagement Programs

      Hello, 

      Does any one know what happens to those who were due to be included in the next 'cast' of an asset within a stream of a Customer Engagement Program but had reached our communication limit at that time?  For exmple, do they stay at the same point within the stream until the next cast period to try again or do they miss that asset entirely and flow to the next?

      Kind regards,

      Victoria