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Is the webinar set up as a recurring webinar? The Marketo/GTW connector does not support them.
When we switched to using a Marketo LP/form for G2W registrations, we also switched to using Marketo for confirmation emails, so there would be a consistent UX. You can change your smart campaign to let leads go through every time, so that the confirmation email will be sent again.
We run our confirmation emails out of Marketo & are much happier with them over what G2M offers. All the work goes into the first time creating the email, after that it's the same amount of work cloning a program with or without a confirmation. After that initial setup there's been no further work required.
It is not a recurring webinar, I just cloned the same webinar multiple times.
Looks like the best option is to use Marketo for the confirmation emails.
Thanks for the input!!