5 Replies Latest reply on Jul 5, 2013 10:32 AM by Cheryl Chavez

    Engagement Program - frequency of email

      I read that the new customer engagement program allows you to set how often a lead can receive emails - "
      •           Smart Engagement - automatically limits email frequency, alerts when content is exhausted, and avoids sending the same content twice
      However, I can't work out how to set up the email frequency limits.  Are they simply referring to the cadence here?  If so, this is disappointing, I was hoping that there would be a new setting that could be used across programs in some intelligent way.

      Anybody?  There doesn't seen to be anything in the articles, I have worked my way through them all today.