I'm trying to create a general "Contact Us" form that will do two things: 1) Save the person's contact info in SalesForce as a lead - EXCEPT for one field, which will be a general comment/inquiry box. 2) Email the form contents to a designated email address.
My questions are: 1) Is there a way to create the form without having to map a comment box to SF? 2) Are we able to manipulate the form mechanism so the form submission goes directly to a specific email address?
1. If you go into Admin - Field Management - New Custom Field - you can create your own field for the comments and have it not map to the CRM.
2. You can make a smart campaign with the Filled out Form trigger and have the flow contain rules as to who the alert would go to (ex: by lead owner, segment, email domain, etc)... is this what you mean?