2 Replies Latest reply on Sep 17, 2013 5:42 PM by 2377

    Fields by State

    Michelle Muller
      I am sending out an email where I have custom fields being filled by state. For Example: If state = NY, RAM Name = Ken.

      This gets a little tricky with some states.  NY for example has 2 sales reps.  So, I have it set up: if Postal Code = XXXXX, XXXXX, then RAM = Al. So, I have in my flow set up like below:
           If Postal Code is XXXXX, XXXXX, then RAM = Al
           If state = NY, RAM Name = Ken

      Is it true that whatever hits first in the flow will occur first? So if a lead comes in from NY, BUT has a postal code of XXXXX, then the RAM name will be AL since that is the first filter?