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Have you tried typing in part of the name of the token you're looking for? For example "First Na" will bring up "lead.First Name" and any other tokens matching that string.
Let me know how you go,
Thanks, Brody. I have tried that...the ONLY things I am being allowed to select are the things in the screenshot I posted.
It is very strange, and perhaps a hiccup -- I use tokens all the time and am very concerned!
Hi Ann, I'm still seeing all my options, so you might want to try adding tokens to a different email and seeing if that particular one is corrupted in some way.
If it still isn't working, I'd recommend you log a support ticket.
This happened to me the other day, but after a few minutes the tokens came back. Try logging out and logging back in again if you haven't already.
I think, as Delinda stated, that it's an issue with the script on the page.
You could also try clearing your cache if it keeps happening.
Thanks. Logged in/out, cleared cache, etc....Logged a case. :-)