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"Add to Engagement Program", "Change Engagement Program Stream", How to Remove From Program.

Question asked by 926c87fb7a11eb67f301d43d548d467868fbc825 on Jul 11, 2013
Latest reply on Jul 23, 2013 by 34525
Is it correct that if a different Engagement Program is selected in these flow steps - "Add to Engagement Program" and "Change Engagement Program Stream", the lead will be added to the new Stream of the new Program, not removed from the previous stream (and Program). Therefore, it will end up as being a member of both Engagement Programs, the previous one and the new one. Is this right?

As a follow-up clarification, the way to remove a lead from the previous (or any) Engagement Program is to use the "Change Program Status" flow step with New Status = "Nurture > Not in Program". Is this correct?

Thanks for confirming.