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What's the difference between sales email and email
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on Aug 14, 2013
on Aug 14, 2013 by 32589
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There are mutliple fields you can have synced with your SF activity history section. In that category there are emails and sales emails. What's the difference?
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Aug 14, 2013 9:36 AM
We use the Outlook plug-in through sales insights. Whenever one of our sales people sends an email to a lead through Outlook, it gets tagged as a "Sales Email." I assume it's the same if a salesperson also sends to a lead through Salesforce.
Whenever we send a blast or nurturing email from Marketo, it is tagged as just "email."
Hope that helps...
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Aug 14, 2013 9:42 AM
These are used as Bentacular posted above.
This way you can easily pull smart lists and reports around marketing emails v sales emails.
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