3 Replies Latest reply on Aug 29, 2013 10:24 AM by 38321

    See how many emails each lead recieved

      Is there a way to see how many emails a lead has recieved? We want to see this number just so we can set our communications limit.

      Thanks,
      JayF
        • Re: See how many emails each lead recieved
          Hey Jay-
          You can go into a lead's activity log & type the word delivered, and manually count the number of emails delivered in a week.

          If you previously had thought of this potential, you could have created a smart campaign, everytime an email is delivered, increase the "Emails Delivered" Custom Score by +1. Then you'd have a record of how many emails each person had had delivered. but if you haven't already set that up, you can't do it retroactively.
          • Re: See how many emails each lead recieved
                 Hi JayF,
                  
                 you can create a smart list with "Was Delivered Email" filter by using "constraint" in it.
                  
            constraints:
                  
                 1. Date of Activity : Set the date range
                 2. Min. Number of Times : How many time the delivery has occuried.
                  
                 Hope this will help you
                  
            • Re: See how many emails each lead recieved
              Thanks, Ramesh. We did this and it worked.