3 Replies Latest reply on Aug 13, 2013 12:31 PM by c5912401a9577837c2ea745736dc3e5eecc92aee

    Problems reaching inbox since the Microsoft Office 365/Outlook security update in July?

      Has anyone else noticed a decrease in email open and click through rates since Microsoft updated their Office 365 and Outlook 2013/2010/2007/2003 security definitions and junk email filter?  There is more about it here: http://blogs.technet.com/b/office_sustained_engineering/archive/2013/07/09/july-2013-office-update-release.aspx

      We use Office 365, so what we see internally is that many emails are now hitting the junk folder instead of in the inbox.  It doesn't affect the deilverability rate, because the Exchange server did "technically" accept it.

      Has anyone else noted this? And have you discovered a fix?

      Thanks