5 Replies Latest reply on Aug 14, 2013 4:49 PM by 2256

    Adding Programs to Exisitng Engagement Streams - When do they trigger?

      I have an existing Stream triggered to go every Thursday 10am with the cadence setting, been running for a couple of months.

      I added a new program yesterday Wednesday (I am in Australia) at around 8.00am to the stream.

      The included program I thought would have triggered around 10am today Thursday.

      While just doing some further work I noticed the included program actually triggered and sent an email on Wednesday at 9.05am.

      It appears the program has not followed the stream cadence at all.

      My question is when you add a program to an existing stream should it not be triggered only by the cadence of the stream?